Mr Bet Casino Privacy Policy

Mr Bet Casino respects the privacy of people who visit its website, create an account, use its services, or contact the support team. This Privacy Policy explains what information may be collected, why it is used, how it may be shared, and the choices available to users.

This policy applies to personal information processed through Mr Bet Casino services in Canada and to related communications or transactions. By using the website, you acknowledge that information may be handled as described below. Mr Bet Casino is intended for individuals aged 18 and over.

Information We Collect

Mr Bet Casino may collect information that is necessary to provide a secure, reliable, and personalised gaming experience. The information collected can vary depending on how you interact with the website and which services you use.

Information You Provide

• Identity details, such as your name, date of birth, and information used to confirm that you meet the minimum age requirement.
• Contact details, including your email address, telephone number, and account correspondence.
• Account information, such as login credentials, preferences, promotional choices, and responsible gaming settings.
• Payment and transaction information, including deposits, withdrawals, payment method details, transaction amounts, and related records. Full payment card information may be processed by authorised payment providers rather than stored directly by Mr Bet Casino.
• Verification information, which may include documents or other details requested to confirm identity, prevent fraud, or meet applicable compliance obligations.
• Information contained in communications with customer support, including questions, complaints, feedback, and records of assistance provided.

Information Collected Automatically

When you visit or use the website, certain technical information may be collected automatically. This can include your IP address, browser type, device characteristics, operating system, language preferences, approximate location, pages viewed, access times, referring website, and information about how you interact with website features.

Mr Bet Casino may also collect information relating to gameplay, account activity, promotions, deposits, withdrawals, and other use of the services. This information helps maintain accurate records and improve the operation of the platform.

How We Use Information

Personal information may be used for the following purposes:

• To create, administer, and maintain your Mr Bet Casino account.
• To process deposits, withdrawals, bonuses, wagers, and other account transactions.
• To verify identity, age, account ownership, and eligibility to use the services.
• To detect and prevent fraud, money laundering, unauthorised access, collusion, abuse of promotions, and other harmful or unlawful activity.
• To provide customer support and respond to requests or complaints.
• To send service messages, including account notices, security alerts, transaction confirmations, and important policy updates.
• To personalise website content, promotions, and communications where permitted by your preferences.
• To monitor responsible use of the platform and help identify activity that may require additional review or support.
• To analyse performance, troubleshoot technical issues, and develop or improve products and services.
• To establish, exercise, or defend legal rights and to comply with applicable legal or regulatory requests.

Where marketing communications are sent, you may be able to change your preferences or unsubscribe using the instructions in the relevant message. Essential service communications may still be sent when needed to operate and protect your account.

Cookies and Similar Technologies

Mr Bet Casino may use cookies, software development kits, pixels, local storage, and comparable technologies. These tools can remember account settings, support secure sign-in, maintain session continuity, measure website performance, and help understand how visitors use the platform.

Types of Technologies

• Essential technologies that enable core functions, security controls, navigation, and account access.
• Preference technologies that remember choices such as language, display settings, and other customisations.
• Analytics technologies that provide aggregated information about traffic, errors, and website performance.
• Marketing technologies that may help measure campaigns or present more relevant communications, where permitted.

You can adjust cookie controls through your browser or any preference tool made available on the website. Disabling certain technologies may affect sign-in, gameplay, payment functions, or other features. Browser settings may also remove existing cookies, although this may reset saved preferences.

Data Sharing

Mr Bet Casino does not treat personal information as publicly available content. Information may be shared when reasonably necessary for the purposes described in this policy, including with the following categories of recipients:

• Payment processors, financial institutions, and transaction service providers that support deposits, withdrawals, refunds, and payment security.
• Identity verification, fraud prevention, security, analytics, hosting, communications, and technical service providers acting on behalf of Mr Bet Casino.
• Professional advisers, auditors, insurers, or legal representatives where their involvement is necessary.
• Competent authorities, courts, law enforcement bodies, or other parties when disclosure is required or reasonably necessary to protect rights, safety, users, or the integrity of the services.
• Potential buyers, investors, or successor organisations in connection with a business transfer, restructuring, merger, or similar transaction, subject to appropriate safeguards.

Service providers are expected to handle information only for authorised purposes and to apply suitable confidentiality and security measures. Mr Bet Casino does not sell personal information as a commercial product.

Data Security

Mr Bet Casino uses administrative, technical, and organisational measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration, or disclosure. Measures may include access controls, authentication procedures, encryption or secure transmission methods, monitoring, staff guidance, and controlled handling of sensitive records.

No website, online transmission, or storage system can be guaranteed to be completely secure. You are responsible for keeping account credentials confidential, using a secure device, and notifying Mr Bet Casino promptly if you suspect unauthorised access. The platform may suspend or restrict access where security concerns are identified.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy. The retention period depends on the type of information, the reason it was collected, account activity, security needs, dispute resolution, and any applicable recordkeeping obligations.

When information is no longer needed, it may be securely deleted, anonymised, or placed beyond active use. Some records may remain for a longer period where necessary to investigate suspicious activity, resolve claims, enforce agreements, maintain financial records, or respond to legal requests.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have rights concerning personal information held by Mr Bet Casino. These rights can include:

• Requesting access to personal information and an explanation of how it is used.
• Asking for inaccurate, incomplete, or outdated information to be corrected.
• Requesting deletion or restriction of information where there is a valid basis to do so.
• Objecting to certain processing activities, including some forms of direct marketing.
• Withdrawing consent where processing relies on consent, without affecting processing that occurred before withdrawal.
• Requesting a copy of information in a usable format where this right applies.
• Raising a privacy concern with Mr Bet Casino or the appropriate privacy authority.

These rights are not absolute and may be subject to identity verification, security requirements, legal obligations, or other valid limitations. To protect accounts and personal information, Mr Bet Casino may ask for additional details before completing a request.

Third-Party Services

The website may contain links, integrations, payment options, or other features provided by third parties. Those providers may collect information under their own privacy notices and terms. Mr Bet Casino does not control the privacy practices of independent third parties, so you should review their policies before submitting information or using their services.

Third-party tools may also operate on the website for payment processing, fraud detection, customer support, analytics, hosting, or communication delivery. Their access is intended to be limited to the information needed for the services they provide, subject to their contractual and legal obligations.

International Transfers

Some service providers or business partners may process information in countries outside Canada. Where information is transferred across borders, Mr Bet Casino seeks to use appropriate contractual, organisational, or technical safeguards and to limit access to legitimate business needs.

Privacy protections in another country may differ from those in your place of residence. By using the services, you acknowledge that international processing may occur where required to operate the website, complete transactions, provide support, or maintain security. Further information about relevant safeguards may be requested through the contact channel below.

Policy Updates

Mr Bet Casino may revise this Privacy Policy to reflect changes in its services, technology, security practices, or applicable requirements. The updated version will be made available on the website, together with a revised date or other notice where appropriate.

Changes normally apply from the date they are posted unless a different effective date is stated. You should review this page periodically. Continued use of the services after an update may indicate acknowledgement of the revised policy, subject to any rights that apply to you.

Contact Information

If you have a privacy question, want to exercise a privacy right, or need clarification about how your information is handled, contact the Mr Bet Casino support team at [email protected]. Please avoid sending unnecessary sensitive documents or payment details in an initial message. The support team may request additional information through a secure process to verify your identity and protect your account.

When contacting Mr Bet Casino, include enough detail to identify the relevant account or request, but do not include your password. Requests will be reviewed within a reasonable period, taking into account their complexity, the information required for verification, and any applicable limitations.

Last updated: 9 September 2026